Yes, it is! In fact, our newborn fit is one of the features we are most proud of! You can use our Heiwa carrier from 3.5 kg, or a baby's clothing size 50. This corresponds to a sturdy, newborn baby. Later, as your newborn grows, our Heiwa carrier can be readjusted for a constant optimal fit.

For a newborn, adjust the carrier's back panel to the narrowest setting by pulling the drawstrings. Next, take care to the place the waistband high under your chest. Finally, make sure the top edge of the carrier does not sit higher than baby's earlobes.

When in doubt, contact us via the contact form, Instagram or Whatsapp so we can check your fit together.

Ergonomics and safety are key features of all our carriers. While MONKOSE takes great pride in making beautiful, hassle-free carriers, ergonomics and safety are - and always will be - non-negotiable.

For the development of its carriers, MONKOSE continuously collaborates with midwives and parents. (In fact, MONKOSE founder Linde Stifter actually started her career as a midwife, building experience alongside experts and young parents.) This expertise directly contributes to the design of our carriers, ensuring optimal ergonomics.

Intentionally, our carrier is not designed for face-forward carrying. Based on the most recent scientific insights, face-forward carrying might compromise on the ergonomics of parents and baby.

As ergonomics are a key feature of our carriers, MONKOSE purposely optimized the design of its Heiwa carrier for front carrying, hip carrying and back carrying instead. (In fact, this intentional design choice is one of the key reasons why our Heiwa carrier excels at these carrying positions.)

However, as your baby gets more curious, hip carrying with your Heiwa carrier can be a great alternative. Like this, your baby can see more of the world while still ensuring good ergonomics and safety.

All MONKOSE products are manufactured to the highest possible standards and with the highest quality materials. Our Heiwa carriers are designed according to the European CEN/TR 16512-2015 safety guidelines.

Additionally, MONKOSE carriers are manufactured in carefully selected, specialized production facilities in the European Union.

The Monkose Hipster is specifically designed for babies from approximately 6 months (as soon as they can sit upright independently) up to a weight of 20 kg (approx. 3 to 4 years old). Thanks to the extra-deep seat and adjustable drawstrings, our hip carrier provides the necessary support even for younger children.

Absolutely. Ergonomics were at the heart of our design process. The deep seat and drawstrings ensure your child always sits in the healthy ‘M-position’ or ‘frog position.’ This guarantees optimal support for the back and knees. Additionally, the bottom edge of the seat is softly padded for premium comfort behind the knees.

No, a hip carrier is a carrying aid designed to lighten the load of carrying your little one. As it does not have a full back panel like a traditional carrier, we advise always keeping one arm around your baby or toddler for safety.

Yes, this is one of its biggest advantages! Since the Hipster has no waistband, there is no pressure on your belly. You carry the weight on your upper body. As long as it feels comfortable for you, you can safely use the Hipster during your pregnancy.

Yes, our hip carrier is 'one size fits all.' You set your base size once using the buckle at the back. While in use, you can tighten or loosen the carrier with the front buckle. This ensures a perfect fit for every body type.

Yes, because the design is completely symmetrical. You can easily switch sides to prevent pressure on one side, making it perfect for longer outings as well.

The Monkose Hipster is equipped with two adjustable drawstrings at the top edge of the seat. These allow you to provide more support to the back of your little one. This creates a more ergonomic position for your child, but it also makes your carrying experience light as it keeps their weight closer to your own center of gravity.

The silver metal buckle is a stylish and practical detail designed by Linde, the founder of Monkose. She added this little hook so you can personalize your Hipster with an extra pouch, a stylish scarf, or a fidget for your baby.

The Monkose Hipster stands out through its combination of high-end design and maximum ergonomics. We paid special attention to the depth of the seat, our comfortably padded shoulder piece, and drawstrings that provide extra support for your child. Furthermore, we only use premium, high-quality fabrics so that our hip carrier seamlessly matches your personal style and outfits.

Safety is our top priority. All Monkose products are manufactured according to the highest quality standards and the strictest European safety norms (CEN/TR 16512-2015). Our carriers are made in specialized European ateliers, after which every item undergoes a manual quality check in Belgium.

Just like our Heiwa baby carriers, the Hipster is produced in specialized ateliers within Europe. This guarantees fair working conditions, a relatively short production chain, and an exceptionally high level of craftsmanship.

Always wash the Hipster on a delicate cycle (low temperature) with a mild detergent. We recommend using a laundry bag and removing the silver metal buckle beforehand. Let the carrier air dry (do not use a tumble dryer) to preserve the quality of the fabrics.

When rolled up, the Hipster is smaller than a bottle of red wine! It fits perfectly right next to the French baguette and Brie in your picnic basket - or in your handbag or stroller of course. Bon appétit!

Our Bisou sling can be used for newborns (starting at 3,5 kg or baby size 50) and for older babies (up to 15 kg or baby size 86).

Four simple steps:

1. Fold your Bisou sling in half lenghtwise.
   
   
2. Slip it over your head and preferred shoulder, with the opening facing down.
   
   
3. Slide your baby's feet through the sling and let the backs of the knees rest on the top edge of the Bisou carrier, ensuring baby sits in the 'M-position'.
   
   
4. Pull the top layer over baby's back, making sure there is enough fabric between baby's legs and yourself.

Our Bisou sling is a carry-assist, designed to create a lighter carrying experience. Therefore, we recommend always keeping one hand on your baby for additional support.

Yes, the Bisou sling is machine washable, on a low temperature cycle. Let it air dry to keep the fabric in good condition.

The Bisou sling comes in five sizes. Usually, your upper clothing size is a good indication, both for women and men. Check our size chart for a more detailed overview. If you're between two sizes, we recommend the smaller one for a snug fit.

Other than that, biggest of Bisous to all of you. Xx

Your MONKOSE order is processed and shipped from our warehouse in Belgium. We are committed to deliver your order quickly and in perfect shape! Here’s what you need to know about shipping with us:

Estimated delivery: Orders within Belgium and the Netherlands are usually delivered within 2 business days. During exceptionally busy periods, deliveries may take 3-4 business days. Orders to other EU countries are delivered in 3-7 business days.

Shipping rates: Free delivery throughout the European Union.

Order confirmation and tracking: Once your order is processed, you will receive a confirmation e-mail with tracking information. You can use this tracking information to the monitor your delivery on the website of our logistics partner.

We hope you love your MONKOSE order! However, if you need to return or exchange an item for any reason, here's how it works:

Return policy: You can return your purchase within 30 days of receipt, for a refund or an exchange. Items must be unused, in their original condition, and returned in the original MONKOSE packaging.

How to: To start a return or exchange, please email us at hello@monkose.com and include your order number. We will provide you with a free return label and further instructions.

MONKOSE highly values its interactions with its customers, so please feel free to tell us why you're returning or exchanging the product. This feedback helps us do better next time - we won't take it personally.

Refunds: Refunds are processed within 3 business days after we receive your return.

In the unlikely event that you receive a defective or damaged item, please contact us at hello@monkose.com with your order number and details on the issue. MONKOSE will arrange a replacement item at no additional cost. We will also send you a free return label so we can investigate the issue, and, when possible, repair the item for a second life.

For any questions, remarks, complaints or feedback, you can easily reach us via:

• Email: hello@monkose.com
• Instagram: @monkosebabycarriers
• Our contact form: here

We're happy to help, and will get back to you within 48 hours!